Customer Service Officer (Temporary) - Bali
Join Medela Potentia as a Customer Service Officer in beautiful Bali! This temporary role offers a unique opportunity to contribute to our mission of delivering exceptional service while enjoying the vibrant culture and lifestyle of Bali. You will play a pivotal role in ensuring our customers have a seamless and enjoyable experience. Located in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung, our office is nestled in a serene environment, perfect for those who love a blend of work and leisure.
As a Customer Service Officer, you will be the first point of contact for our customers, handling inquiries, resolving issues, and ensuring their satisfaction. This role is perfect for those who are passionate about customer service and want to make a difference in a dynamic and growing company. With a competitive salary of Rp 5,000,000 - Rp 7,000,000 per month, this is an excellent opportunity to enhance your skills in a supportive and engaging environment.
📋 Tanggung Jawab Pekerjaan
- Answering customer inquiries via phone, email, and chat.
- Resolving customer complaints and issues promptly and professionally.
- Providing product information and recommendations.
- Assisting with order processing and tracking.
- Maintaining accurate records of customer interactions.
- Collaborating with the sales and marketing teams to enhance customer satisfaction.
- Participating in training and development programs to improve service standards.
- Ensuring compliance with company policies and procedures.
🎓 Kualifikasi & Syarat
- Minimum 2 years of experience in customer service or a related field.
- Excellent communication and interpersonal skills.
- Strong problem-solving and decision-making abilities.
- Proficiency in using CRM software such as Salesforce or HubSpot.
- Ability to work well under pressure and meet deadlines.
- Fluency in both English and Indonesian.
- Bachelor's degree in Business Administration, Marketing, or a related field is a plus.
- Certification in customer service or related fields is a plus.
🛠️ Keahlian
Kirim lamaran sekarang sebelum batas waktu.🚀 Lamar Sekarang